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Overview When
you first enter our online store, you are assigned a
shopping cart that holds
your purchases. You can locate products by using the Browse
Categories menu
on the left or by searching with the Search bar. When you
see an item that
you want to purchase, you can add it to your cart by
entering the number of
items to the Quantity box and clicking on the Add To Cart
button for that
item. You will then see the contents of your shopping cart,
including the
item(s) that you just added. At any
time, you can view or change the contents of your cart by
clicking on the Shopping
Cart link at the top of the page. You can remove items from
your cart by simply
setting the quantity to zero and updating your cart or by
clicking the delete
button. When
you have finished collecting items, you can click on the
Checkout Now button if
you are logged in. If you are not logged in, you will need
to either create
an account or log in to use the shopping cart. Next, you
will need to select
your preferred method of shipment and click the Continue
button. From there,
you will need to enter your appropriate credit card or
purchase order
information. Please note that prior authorization is
required to use a
purchase order. The final step requires that you confirm
your order. You can
do this by clicking the Place Order button. You will then be
able to view a
printable receipt and will also receive email notification
of your order. An
associate will contact you shortly thereafter to verify and
place your order. |
1).
Is my order secure?
Yes.
For more details, please see our Security Policy.
2).
Can I view the status of my orders?
You
can do this at any time. Simply click the Your
Account button and scroll down to the Track Order / Billing History
section.
3).
Who do I contact with my questions?
You
may email your questions to sales@penncare.net
or call us at
1-800-392-7233. We also have a live chat system that is available Monday
- Friday from 9:00 AM
to 5:00 PM EST. Click the link at the top of the page to initiate a live
chat
session with a customer service representative.







